Refund Policy
At Taung Thu Zay "တောင်သူ့စျေး", customer satisfaction is our top priority. To ensure a hassle-free refund experience, please carefully review the following terms:
- Refund for Order Cancellation: If you cancel an order before it is shipped and have made an online payment, a deduction of 5% payment gateway charges will apply. The remaining amount will be refunded to your original payment method within seven working days.
- If your order has already been shipped, a deduction of 5% payment gateway charges and forward + return courier charges will apply. The refund will be processed within 7 working days after the cancellation request is approved.